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Solo
is our full-featured and industry-tested
shop management system for single-site operators.
Designed by collision repair industry experts,
the system enables a shop owner or manager
to set and enforce business rules and standardize
production processes resulting in increased
efficiency, consistency and customer service
levels throughout the whole operation. Solo
seamlessly integrates shop production, human
resources, inventory and contact management
with an optional integrated accounting system,
supplying the information you need to make
quicker and more informed management decisions.
The Solo operating environment increases
internal and external communications with
customers, insurers and suppliers. Using
technology such as the Internet, hand-held
devices and e-mail provides better information
flow allowing the collision shop to improve
valuable relationships with key business
partners and customers. Additionally, Solo
supports on-line training and support initiatives
that save time, money and improve employee
satisfaction.
Solo delivers real-time information regarding
repair status, customer contact, and supplements
that insurance companies desire. Automatic
routing of e-mails and reports to both internal
and external recipients keep all parties
informed at key process steps. Insurance
companies are relying on business systems—the
ability to support information requirements
is becoming crucial to future success. Solo
is ideally positioned to fill that strategic
need and at the same time allow the owner
to have some freedom from operations.
The Solo solution provides a shop owner
with the ability to spend more time building
the business and planning for the future.
Utilizing the Internet, data can be accessed
any time and from anywhere, maximizing the
ability to control business from a distance.
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