Our strategy is to position Autoprise as your Total System Support Solution. Recognizing that advances in technology create a cyclical requirement for services over the life of your systems, Autoprise offers a full range of system life-cycle services for the complete outsourcing of your IT needs. Our services include initial system planning and design, help desk and professional services, and extend all the way to application hosting and the planning and implementation of your next generation system.

Integration & Project Management
From single sites to the largest consolidators, Autoprise has proven experience in successfully introducing production, claims and enterprise management technology into the repair shop and the corporate office. Our people and processes are the best in the industry.

Technical Support
A comprehensive on-site and help desk support contract can be custom fit for any style or size of operation. Autoprise offers the following technical support services:

• Single point of contact
• Application support
• Help desk and dispatch
• On-site support
• Warranty service
• Upgrades
• Network management
• Disaster recovery
• Remote monitoring and maintenance
• Remote data backup
  

Professional Services & Consulting
Computing infrastructures are central to the survival of most organizations. Today, these infrastructures provide unimagined computing power, incredible bandwidth and applications - yet today's IT environments bring unforeseen levels of complexity. To stay on top you need to implement new technologies that change at a breathtaking pace, continue to support legacy applications and equipment, and cope with a host of security issues. Adding to these technology issues are the demands driven by consolidation and acquisitions, the integration of suppliers and customers systems.

Autoprise, as your technology partner, is positioned to cost effectively provide the expertise and technology needed to realize the benefits of today’s technology, without the cost and risk.

Managed Services and Hosting
Autoprise offers management services, and has expertise to provide superior application hosting and monitoring for our applications. Autoprise understands that our collision industry customers are in the automotive repair business, not the IT business. So whether you are a consolidator, multi-location chain or an independent Autoprise’s managed services and hosting will help you reduce costs and complexity while giving you the edge you need over your competitors.

The benefits of Autoprise hosting include:

• High availability - Uptime guarantees
• Priority Client Care and dedicated 800 number
• Scalability - Modular hosting platform that affordably scales as you do
• Monitoring - We monitor our applications with industry-leading tools
• Application restoration - First level application monitoring, troubleshooting, and restoration
• Security - Redundant managed Cisco Firewalls, intrusion detection systems, and VPNs integrated into our monitoring and management system.